Cristina Leyun – Hospitality testimonial
- From: Spain
- Destination: China
- Position: Front Office
My life as an intern
“I am Cristina, I am 24 years old and I am from Spain. I am studying tourism at university. I decided to come to China because I really want to live the experience of working in such a different country and such a good hotel.
When I arrived I start working in front office department, after 1 week learning all the important things about the hotel I started doing some basic things like preparing welcome towels for guest and put into guest rooms welcome letters.Later I realized that almost all the guest came from China and they can speak English only a few of them so I couldn’t speak with them or learn how to do the check-in. On the other hand, the organization is very good, they picked up me from the airport the day I arrived and took me to the hotel. Later, they show me my dormitory, that is very good because supermarket and shops are next to it.
Every morning breakfast is ready at males dormitory and shuttle bus from the hotel pick up us at 8 o clock and take us to the hotel, lunch is at the hotel and we also have some money to spend in hotel’s restaurant as the benefit. The shuttle bus picks up us at 18:30 after work and takes us home where the dinner is served. I would recommend this experience to foreign people who wish to explore Chinese culture.
I can say that I have learned how a hotel works, because I see my mates every day doing a lot of things, like check in, check out. and there are important basic things for me.
As a personal experience, it has been amazing, people in the hotel has been very nice and always trying to help me.”
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